Documentation Index
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Overview
Hybrid job templates let you define a reusable interview script where some sections are copied exactly to every job and others are generated by AI for each specific role using the job description.Enabling hybrid mode
The Hybrid Templates option must be turned on for your organization (and optionally overridden per job) under Admin → Interview Settings or Job → Configure → Settings, in the Template Settings section. If it is off, jobs created from templates behave like classic templates without per-section AI Generated modes or AI Blocks.Section Modes
Each content section of a job script can be set to one of two modes: Use Exactly - The content you write in the template is copied word-for-word to every job derived from it. AI Generated - The AI writes fresh content for each job based on the job description. When a section is set to AI Generated, you can also write generation instructions: guidance the AI uses every time that section is generated. The sections you can control are:| Section | What it covers |
|---|---|
| Call Intro | Opening script for applicant and sourced calls |
| Call Outro | Closing script and schedule follow-up message |
| Resume Requirements | Skills and experience requirements |
| Initial SMS | Outreach SMS sent when a call isn’t answered |
| Initial Email | Outreach email sent when a call isn’t answered |
| Video Interview Link Email | Email sent with the web interview link |
| Video Interview Link SMS | SMS sent with the web interview link |
AI Blocks
In addition to section-level modes, you can add AI Blocks to the screening questions. An AI Block is a placeholder that the AI expands into a group of questions when the job is created. Each block has a title and optional instructions describing what to generate. All AI blocks are expanded together in a single AI call so the AI has full context across all blocks, preventing duplicate or overlapping questions between them. Questions generated from AI blocks are grouped by block title in the job editor.Regenerating AI Questions
Clicking Regenerate AI Questions in the Screening Questions step re-runs expansion for all AI blocks, replacing previously generated questions with a new set based on the current job description.Creating a Hybrid Template
- Create a new job and enable the Template toggle.
- For each content section, set the mode to Use Exactly or AI Generated using the toggle in the section header.
- In the Screening Questions step, add fixed questions as usual. Click Add AI Block to add a placeholder where the AI should generate questions for a specific topic.
- Save the template.
Creating a Job from a Hybrid Template
When a job is created from a hybrid template:- The job description is read from your ATS (or entered manually).
- All AI Generated sections are generated using that job description.
- All AI blocks in the screening questions are expanded into real questions.
- Use Exactly sections are copied from the template unchanged.
Editing a Job Created from a Hybrid Template
Jobs created from a hybrid template are partially editable. The rules below determine what can and cannot be changed on the derived job.Editable
- AI Generated sections (intro, outro, screening questions, etc.) — content produced by the AI can be freely edited and regenerated.
- Screening questions from AI Blocks — individual questions generated from AI blocks can be edited, reordered, or removed.
- Settings — job-level settings (caller settings, scheduling, etc.) can be adjusted independently of the template.
Locked (managed by the template)
- Use Exactly sections — content copied from the template cannot be changed on the derived job. To update it, edit the template and the changes will propagate.
- Template-owned screening questions — questions that were defined directly on the template (not from AI blocks) cannot be edited on the derived job.