Manage Users
Organization admins can manage users and their roles from the Admin section of the Tenzo app.- Navigate to Admin > Organization & Users > Manage Users.
- View all users in your organization, along with their name, email, role, and status.
- Invite new users to Tenzo.
- Update user roles to control access levels.
- Deactivate or reactivate user accounts as needed.
Admin > Organization & Users > Manage Users (PII Redacted)
User Roles and Access
Each user is assigned a role which controls what they can see and do in Tenzo. The main roles are:- Limited Access User: By default has no access to jobs, but can be added to specific jobs or folders with elevated permissions as needed.
- Global Viewer: Can view all jobs in the organization, but cannot change configurations or settings.
- Global Editor: Can edit all jobs in the organization, including interview configurations and templates.
- Global Admin: Has full access to org-wide settings, integrations, and user management.
Inviting New Users
To invite a new user:- Go to Admin > Organization & Users > Manage Users.
- Click Invite User.
- Enter the user’s name and email, choose an appropriate role, and send the invitation.
Admin > Organization & Users > Invite User
Granting Access to Specific Jobs and Folders
Even if a user only has Limited Access or Viewer permissions at the organization level, you can grant them elevated access on a per-job or per-folder basis.- From the Jobs dashboard, open the action menu (
...) for a job or folder and choose Share. - Select the user and choose the appropriate permission level (for example, Viewer or Editor), then click Share.
Jobs > Share job or folder
Jobs > Share job
Note: When you share a folder with a user, that user is granted access to all jobs and subfolders contained within that folder.