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Creating an Interview

Follow these steps to create your first AI-powered interview in Tenzo. For some customers, all jobs will be automatically be created and synced from the ATS. See the Rules Engine documentation for defining rules for which jobs are linked to your organization and setting automating configuration for the linked interviews. However, creating a job fully from the user interface can be a useful starting point for creating a template for other jobs or experimenting with the generation flow.

1. Create a New Job

  • From the jobs dashboard, click New Job.
  • Choose whether you want to run a Web Interview or a Phone Interview for this role.
New Job button on the jobs dashboard

Jobs > New Job

2. Add the Job Description

For the best results, upload the entire job description about the role, as the requirements in the job description will be used to generate an initial set of screening questions and grading instructions.
  • Either paste or type a complete job description, or
  • Upload an existing job description file (if available).
Job description and generation configuration screen

New Job > New Phone Call

3. (Optional) Provide Additional Generation Instructions

Before generating the interview, you can optionally add Generation Instructions to guide the AI on how to structure the interview:
  • Specific topics or competencies to emphasize
  • Any must-ask or must-avoid question themes
These generation instructions may be provided in the form of reusable Script Generation Templates and applied to future jobs. Once done, click Generate Interview.

4. Review the Screening Questions

After generation completes, Tenzo will:
  • Automatically create the interview script, and
  • Navigate you directly to the Script Editor page.
On this page, you can:
  • Review the automatically generated call introduction, screening questions, and outro
  • Reorder, edit, or delete questions
  • Adjust the question grading instructions and any follow-up prompts
Generated interview questions in the script editor

Job > Configure > Script Editor

5. Run a Test Call

Once you’re satisfied with the script, you can experience the interview from a candidate’s perspective by running a Test Call:
  • From the script or interview configuration view, click Test Call*.
  • You will then go through the interview flow as if you were a candidate, using the current version of your script.
This helps you verify:
  • The clarity and pacing of your questions
  • Whether the interview feels aligned with your brand and candidate experience
  • The resulting question grades and how well the grading instructions are configured to reflect candidate competency
Test call page

Job > Configure > Test Call

You will see the results of your test call appear in the test call popup modal shortly after the call is completed and the analysis is finalized.

6. Adjust the Interview Settings

Once you are happy with the overall flow of the interview, you can fine-tune how the interview behaves for candidates:
  • Open the Settings tab for the job from the left panel on the Configure page.
  • You can adjust the interview language, caller name, voice (and therefore the video interview avatar’s gender profile), company branding and more
  • Note: Most of the settings which will affect a test call behavior are under the Caller Persona settings group, with the majority of the remaining settings used to customize the outreach and candidate communication sequencing.

Next Steps

Add Candidates to a Job

With your interview configured, the next step is to add candidates to the interview. You can manually add candidates to the interview if you would like to test the end-to-end candidate experience. For a detailed walkthrough of the manual workflow for adding candidates, see Adding Candidates to a Job.