Background Info Templates
Background Info templates provide your AI recruiter with essential information about your organization to reference when answering candidate questions. Admins use background info templates for two primary use cases:- Information accessible to the AI to answer questions about the company or roles
- Instructions for the AI to follow to answer common candidate questions (eg. “If the candidate asks about visa sponsorship, let them know that …”)
Job > Configure > Background Info
Configuring Background Info Templates
Your organization comes with an empty Default background information template. This template is automatically added to all jobs. Typically this template is used for standard information about the organization that will apply to all jobs and standard practices you’d like the AI recruiter to follow when communicating with candidates. In addition to the default template, admins may create additional specific templates for specific sets of roles. For example, a customer may want to provide the AI with information about the each of their offices, and therefore create a template for each office.Adding Templates to Jobs
Templates may be added to a job in the Background Info step of the configuration page.
Job > Configure > Background Info