| Outreach | Tenzo is actively reaching out to the candidate to schedule or conduct an interview. | Passed resume review, was added to a job without resume scoring, or a recruiter manually progressed them. |
| AI Interview Scheduled | The candidate booked a time for their video interview and is waiting for the scheduled slot. | Self-scheduled a video interview from an invite link. |
| Call Completed | The interview finished successfully and the results are available for review. | Completed an AI phone or video interview. |
| Resume Rejected | The candidate’s resume did not meet the configured requirements for this job. Recruiters can override this with Progress to Interview to send the candidate back to Outreach. | Failed automatic resume review at intake. |
| Not Interested | The candidate declined the role. | Told Tenzo they were not interested during outreach or after a completed interview (SMS or phone), or a sourced candidate confirmed on the not-interested page after clicking the link in their outreach email footer. |
| Max Attempts - No Interview | All configured outbound phone outreach attempts were used without interview progress (for example voicemail, no answer, or no meaningful scored progress on screened calls). Tenzo stops dialing; the candidate may still self-schedule a video interview from a previously sent invite. | Phone retry budget was exhausted on this outcome. |
| Max Attempts - Interview Not Completed | All configured outbound attempts were exhausted after the candidate partially completed an interview (some progress but not finished). Tenzo stops further automated outreach subject to normal invite rules; the candidate may still self-schedule where invites allow. | Phone retry budget was exhausted after incomplete interview progress on a screened attempt. |
| All Invites Sent | All web/video interview invites have been sent and no further invites will go out. | Reached the maximum number of invites for an invite-based interview flow. |
| Failed Knockout | The candidate failed a required knockout question during the interview. | Answered a required knockout question in a way that disqualifies them. On phone interviews, if they still completed the interview, Tenzo may send the post-interview feedback SMS — see Post-Interview Feedback. |
| Invalid Contact | The candidate’s phone number or email is invalid or unreachable. | Outreach failed because the contact information could not be used. |
| Wrong Number | The person reached at the candidate’s phone number confirmed they are not the intended candidate. Tenzo stops outreach for this candidate. | The person at the number replied by text to say it is the wrong number. |
| Re-review | The candidate asked Tenzo to re-review their application after a rejection or completed interview. | Requested a re-review after Resume Rejected or Call Completed. |
| Opted Out | The candidate explicitly opted out of the AI interview and requested a manual review. A recruiter should reach out. | Declined to interview with AI during outreach. |
| No Consent | There is no consent on file to contact this candidate on any usable channel, so outreach is paused. Outbound calls are blocked and any pending, invited, or paused calls are cancelled, and Tenzo best-effort moves the ATS application to the configured “No Consent” stage. | Added to a job without any usable communications consent on file. |
| Accommodation | The candidate requested special accommodations for their interview. A recruiter should reach out. | Asked for accommodations during outreach. |
| Cooling Down | The candidate recently received outreach for another job. Tenzo will resume outreach automatically once the cooldown period ends. | Added to a job while still inside a cooldown window from another job. |
| Cooldown Expired | The candidate’s cooldown window ended before Tenzo could reach them, so outreach was stopped to avoid a stale first contact. | Stayed in Cooling Down past the maximum wait. |
| Canceled | A recruiter cancelled the candidate from this job. | Cancelled manually from the Tenzo app. |
| Consent Revoked | The candidate indicated they did not want to be contacted and thus revoking their consent. Outreach is stopped for this candidate on this job. Consent revocation is channel-scoped — an SMS opt-out revokes texting + AI communications but keeps email, while an email opt-out revokes only email. Recoverable: re-granting consent over SMS re-engages outreach, as does the candidate calling in and completing a graded interview. | Replied “STOP”, opted out over sms, opted out by email, asked not to be contacted during an AI phone screen, or had consent revoked via an ATS sync. |
| Do Not Contact | Legacy opt-out stage, retained for history — new opt-outs land in Consent Revoked instead, so this stage receives no new entrants. | (No new entrants — see Consent Revoked.) |
| Fraud rejected | The application was closed automatically based on fraud risk signals. | Flagged as high fraud risk by automated checks. |
| Dispositioned | The candidate was dispositioned in the connected ATS. | Moved to a final disposition in the ATS, either directly or as a result of a stage in Tenzo syncing over. |
| Expired | Outreach timed out while the candidate was still in Outreach or All Invites Sent (for example consent-blocked, or unresponsive past the configured inactivity period after invites were exhausted). Tenzo posts an ATS note per candidate and, when configured, rejects or moves the application via the integration’s inactivity disposition settings. | Automatic inactivity disposition sweep after the configured number of days. |
| Awaiting Review | Transient state where the candidate is queued for automatic resume review before any outreach begins. | Added to a job that has resume scoring configured. |
