Overview
Resume review always runs when a job has requirements. What’s configurable is whether failing the review auto-disqualifies a candidate, and what counts as failing. When resume disqualification is on, an applicant who fails any one of the three failure modes below moves to Resume Rejected. When it’s off, the star rating and requirement matches still display — they just don’t trigger auto-rejection.Failure modes
When resume disqualification is on, any of these will move an applicant to Resume Rejected:| Failure mode | Failure badge | Trigger |
|---|---|---|
| Failed required requirements | ”Missing required requirements” | At least one Required importance requirement is in No match. See Requirement Matches. |
| Below minimum star rating | ”Below minimum star rating” | The candidate’s star rating is below the job’s configured threshold. See Star Rating. |
| Outside maximum distance | ”Outside maximum distance” | The candidate’s location is farther than the configured radius from the job, or the candidate’s location could not be determined at all. |
How candidate location is resolved
When the radius filter is enabled, the system tries to establish a candidate location in this order:- From the ATS — the location attached to the candidate record in your ATS.
- From the resume — if the ATS location is missing or doesn’t pass the radius the resume is parsed for a location.
Applicants vs sourced candidates
Resume review behaves differently depending on how the candidate arrived at the job:- Applicants (entered from your ATS) go through full resume review when they enter the job. Any of the three failure modes above can move them to Resume Rejected. Rejected applicants can receive a resume feedback email with a candidate-facing details page where they can request a re-review.
- Sourced candidates (added to the job by a recruiter — via the Sourcing tab, a tearsheet, manual upload, or any other in-product flow) bypass applicant-side disqualification. Adding the candidate is itself an expression of recruiter intent to interview, so resume review does not block them regardless of star rating or requirement matches. The exception is Auto-match sourcing, where the configured minimum star rating and requirement gating still control which candidates the system auto-adds.
Settings reference
| Setting | Where to find it | What it controls |
|---|---|---|
| Disqualify candidates based on resume | Job settings | Master toggle. When on, the three failure modes move applicants to Resume Rejected. When off, stars and requirement matches still display, but candidates are not auto-rejected. |
| Minimum star rating | Job settings (and the per-job auto-match override) | The star threshold an applicant must clear. Star ratings below this are greyed out. |
| Maximum distance | Job settings | Radius (in miles) used both as a sourcing filter and as a resume failure mode for applicants. |
| Requirements & importance | Sourcing tab on the job | Edit requirement text and set each to Required, Preferred, or Nice to have. |
| Resume feedback emails | Settings → Resume Feedback Emails | Whether rejected applicants receive a feedback email with a re-review request form. |
What happens after rejection
A candidate disqualified by resume review sits in the Resume Rejected stage. From there:- If resume feedback emails are enabled, the candidate receives a feedback email pointing to a candidate-facing details page showing the requirements they did not meet (the star rating is not shown). They can submit additional context through the Request Review form.
- A recruiter can click Progress to Interview on the candidate to override the rejection and move them into outreach immediately. Any queued rejection or resume-feedback email is cancelled.
Related
- Star Rating — what the rating represents and the greyed-out state
- Requirement Matches — the per-requirement breakdown and the “meets all required” rule
- Outreach — what happens after a candidate passes or fails resume review
- Resume Feedback Emails — the email sent to rejected applicants
- Sourcing Overview — how requirements are first extracted