Overview
Tenzo assigns each candidate a call status as they move through outreach, interviewing, and review. You’ll see these statuses most commonly on the Candidates tab for a job.
Statuses come from Tenzo’s internal call lifecycle and are displayed with human-friendly labels in the UI.
Status reference
| UI label | What it means |
|---|
| Pending | Candidate is queued for outreach. |
| Paused | Outreach is paused (Tenzo will not attempt contact until resumed). |
| Invited | Candidate has been invited (used for web/video interview flows). |
| All Invites Sent | All web/video invites have been sent; no further invites will be sent for this candidate. |
| Expired | The invite/outreach window expired and Tenzo will not continue this attempt. |
| Initiated | Tenzo started an attempt (pre-dial / setup phase). |
| Calling | Tenzo is actively dialing / attempting to connect. |
| Connected | The call connected (the attempt reached the candidate). |
| Completed | Interview completed successfully. |
| Voicemail | The call reached voicemail. |
| No Answer | The call did not connect (the candidate did not answer). |
| Invalid Number | Phone number is invalid / unreachable. |
| Hung Up | The candidate ended the call before the interview was completed. |
| Not Interested | Candidate opted out / is not interested in the role. |
| Disqualified | Resume requirements were not met for this role. |
| AI Opt Out | Candidate opted out of the AI interview process and requested human review. |
| Review Requested | Candidate requested a re-review of a rejection decision. |
| Other Interview | Candidate applied to a different position shortly before being added to this job (needs recruiter action to progress). |
| New Interview Requested | A new interview was requested (used for re-issuing / restarting interview flows). |
| Re-issue Rejected | Candidate requested a re-issue, but it was rejected. |
| Accommodation Requested | Candidate requested special accommodations; a recruiter should reach out. |
Some statuses are transient/internal and may be short-lived in the UI (for example, “Calling” or “Connected”).
