Beta Feature — The Autopilot call-in number is part of Meeting Copilot, which is currently in beta. To request access, please reach out to the Tenzo team directly.
Overview
The Autopilot call-in number is a dedicated inbound phone number for your organization that hiring managers can call at any time to start an intake interview. Instead of scheduling a kickoff call and inviting the Meeting Copilot bot, the hiring manager simply dials the number and an AI assistant walks them through the intake conversation on the spot. When someone calls, the AI assistant:- Confirms the company — asks which company the caller is with and validates it against your organization.
- Identifies the job — asks which role they’re hiring for, linking the intake to an existing job if one matches. If nothing matches, the intake continues without a job — no new job is created.
- Runs the intake interview — transitions into the AI intake conversation using the intake template you selected when provisioning the number.
A dial-in call produces only a Meeting Copilot note. It never creates candidates, interview calls, or jobs, and it doesn’t appear on the Interviews tab, in a job’s candidate list, or in interview analytics — look for it in the Meeting Copilot dashboard and the Call status table.
The call-in number is provisioned once per organization and is created lazily — it only comes into existence the first time you generate it. Every hiring manager in your organization shares the same number.
When to use it
Use the Autopilot call-in number when you want hiring managers to be able to start a role intake on their own schedule, with zero setup:- A hiring manager wants to kick off a new req while it’s top of mind.
- You’d rather hand out a single, memorable number than coordinate a meeting and bot launch for every intake.
- You want intakes captured consistently against your chosen intake template, even when a recruiter isn’t on the call.
Provisioning the number
The call-in number is set up from the Autopilot tab. You only need to do this once for your organization.Open the Call-in number modal
From the Autopilot tab, click View call-in number to open the provisioning modal.
Pick an intake template
Select an intake template from the dropdown. This is the template the AI assistant will use to run the intake interview once the opening company and job questions are done — it defines the sections, questions, and job-description output for every call-in intake.
If you don’t have an intake template yet, create one first from the Meeting Copilot dashboard (set the meeting type to Intake). If no template is configured, the assistant falls back to a built-in default set of intake questions — see Default questions fallback below.
Set a summary-email recipient (optional)
Optionally enter an email address to receive the post-call summary. After every call-in intake, Tenzo emails the generated meeting summary to this recipient so a recruiter sees the intake without opening the dashboard.
Leave this blank to skip the summary email entirely — the meeting note is still created and filled either way. See After the call below.
Generate the phone number
Click Generate phone number. Tenzo provisions a dedicated inbound number for your organization. Because provisioning is one-time and lazy, the number is created the first time you do this and reused from then on.
Both the intake template and the summary-email recipient can be changed at any time. Reopen the View call-in number modal, update either setting, and save — the phone number itself stays the same. Each new call-in intake uses the current settings, so editing the template or email applies to all future calls without re-provisioning.
What the hiring manager experiences
When a hiring manager dials the number, the AI assistant guides them through three steps over the phone.1. Company
The assistant first asks which company the caller is with and validates the answer against your organization. This confirms the caller has reached the right place before any intake details are collected.2. Job
Next, the assistant asks which role the caller is hiring for:- Existing job — If the role matches a job already in your organization, the assistant links the intake note to that existing job. The resulting job description is tied to that record.
- No matching job — If no matching job is found, the assistant proceeds with the intake anyway and the note is created without a job. No job is created during the call — a recruiter can link an existing job (or create one) from the note afterward.
3. Intake interview
Once the company and job are settled, the assistant transitions into the AI intake interview using the intake template selected during provisioning. It works through the template’s questions conversationally — gathering the role’s requirements, responsibilities, and other details — just like a Meeting Copilot intake note. After the call, Tenzo produces the same intake output as any other intake: a generated job description rendered from the template, plus the extracted ATS field values. Unlike a regular intake, nothing is written to your ATS automatically — the assistant matched the job conversationally, so it could have picked the wrong one. A recruiter reviews the note, confirms (or sets) the linked job, and pushes the fields from the note’s ATS Sync tab (after enabling the note’s ATS sync toggle). See Job Description Generation and ATS Sync in the Meeting Copilot guide for details on what’s produced.Tracking calls in the dashboard
Every dial-in call appears in the Call status table on the Meeting Copilot dashboard — the same table that tracks outbound intake invites — as soon as the call starts. The table refreshes itself periodically while open (or click Refresh), and each row shows the caller’s phone number, a Dial-in badge, and an Open note link, so a recruiter can watch intakes come in live:- At call start — the row appears with status CALLED and a Meeting Copilot note pre-created from your intake template, reachable from the row immediately.
- Once the company and job are confirmed — the note is renamed after the role and, if the spoken role matched an existing job, linked to that job before the intake questions begin. If nothing matched, the note stays unlinked.
- After the call — the row flips to COMPLETED and the note is filled (see below). If the caller hangs up without ever speaking, the row is marked FAILED.
After the call
When the call-in intake finishes, Tenzo automatically fills the Meeting Copilot note for it — no one has to launch a bot or take notes. The note is built from the intake template you selected on the call-in number and includes:- Template questions — the intake template’s sections and questions, populated from the conversation.
- Transcript — the full call transcript, attached to the note.
- Summary — a generated meeting summary, the same recap you get from any Meeting Copilot intake.
To change who receives the summary email — or to swap the intake template used for future calls — reopen the View call-in number modal and update the settings. The change applies to every subsequent call-in intake.
Default questions fallback
The intake template you pick during provisioning drives the interview. If your organization hasn’t configured an intake template, the assistant doesn’t fail — it falls back to a built-in default set of intake questions so the call still produces a useful intake. To tailor the questions to your roles and capture the exact fields you care about, configure an intake template and select it on the call-in number.Limits and availability
- One number per organization. Each organization gets a single shared call-in number, provisioned once. There isn’t a separate number per job or per hiring manager.
- Beta. The Autopilot call-in number is in beta. Contact the Tenzo team to enable it for your organization.
Related
- Meeting Copilot — intake and interview notes, templates, and ATS sync
- Permanent Phone Numbers — dedicated inbound numbers for candidates to call or text a specific job