> ## Documentation Index
> Fetch the complete documentation index at: https://f4c7a9e2d8b1-docs.tenzo.ai/llms.txt
> Use this file to discover all available pages before exploring further.

# ATS Integration Settings

> ATS Integration Settings Configuration

## Manage Your ATS Integration Workflow

From within the **Admin** page, under the **ATS Settings** tab you may configure policies for when to engage applicants, which actions to perform after interviews, and which interview results to write back to custom fields in your ATS.

## Available Settings

### Applicant Stage Configuration

* **Start Stages** Which stages or statuses applicants must be in for outreach to begin. Once applicants are moved out of this stage, outreach will end.
* **AI Interview: Above Threshold / Below Threshold** Which stages to move applicants to when the interview is complete, based on score and completion rate. *No movement will occur if a field is left blank.*
* **Resume Review: Above Threshold / Below Threshold** If an initial resume review of applicants is configured, applicants can be moved to different stages based on the resume review result before the interview is conducted.
* **AI Interview Above Threshold Score / Completion Rate Thresholds** Define score and completion rate thresholds. These determine whether candidates move to the **Above Threshold** or **Below Threshold** AI interview stages after their interview.
* **Call limit exhausted (outreach attempts)** When attempts are exhausted, configure **two** targets: **Max Attempts - No Interview** and **Max Attempts - Interview Not Completed** (set the matching Workday workflow steps too when your integration uses steps). Each applies only to its corresponding outcome. The legacy single **Outreach Attempts Exhausted** stage/step is deprecated: it does **not** fill in unset Max Attempts fields, so set the new fields before relying on ATS moves for those outcomes.
* **Disposition After Timeout** Configure if candidates should be dispositioned after inactivity and the desired ATS stage and status updates
* **Invalid Contact Stage** Which stage to move applicants to when Tenzo cannot reach them (invalid phone number, carrier invalid-number on SMS, or missing email for a web-call invite). *No movement will occur if this field is left blank.* On Workday, you may set **Invalid Contact Workflow Step** instead of or in addition to the stage.
* **Pending Accommodation Review Stage** (optional) Which stage to move applicants to when their graded interview is held for work-accommodation review. *No movement will occur if this field is left blank; the candidate stays in their current ATS stage while the interview is under review.*

### Interview Results to ATS

* **Enable Interview Results ATS Notes** (default on): When enabled, Tenzo posts AI interview summaries to the ATS as notes after a call completes (on the application when one exists, and on the candidate for sourced flows without an application). Call-stop and not-interested notes use the same setting. Interview Results Templates only control note **content**, not whether posting happens.
* **Enable Interview Results ATS PDF** (default on): When enabled, Tenzo attaches the AI interview results PDF to the ATS after a call completes (application and candidate paths). When disabled, PDF writebacks are skipped; notes and other writebacks below are controlled separately.
* Score, completion rate, and interview link custom field writebacks are not controlled by these toggles.

### Email and Text Activity Feeds

* Configure whether inbound and outbound messaging should be propogated as notes to the ATS during outreach.
* **Enable Stage Transition Activity Feed** (default off): When enabled, Tenzo can post ATS comments when a candidate’s **Tenzo pipeline stage** changes (not your ATS job stage name).
* **Tenzo Stage Comment Aliases**: Add stages where a comment should be posted. The default note is `Tenzo is moving application to: <stage name>` (call completed uses separate above/below threshold stage rows). Override with custom text per stage if needed.
* These comments are independent of **AI Interview: Above Threshold / Below Threshold** moves in the ATS.

### Custom Results Fields

* **Tenzo Job Link Custom Field** A text field on the job where Tenzo will write a link to the job in the Tenzo App
* **Tenzo Interview Link Custom Field** A custom field on the applicant where Tenzo will post a link to the interview
* **Tenzo Interview Application Score Custom Field** Where Tenzo will write the score of the interview (on the applicant)
* **Tenzo Interview Candidate Score Custom Field** Where Tenzo will write the score of the interview (on the candidate). Note: the score written to the candidate will be overwitten if the canddiate interviews for other jobs.

### Feedback Actions Configuration

* Configre thumbs up / thumbs down in Tenzo to map to specific stage movements in the ATS

### Interview Auto-Activation Configuration

* For interviews that are automatically generated based on the job description, configure when the interview will become active and begin reaching out to candiadtes
* Setting a delay gives time to review and modify the job after creation before outreach begins
* Manually activating, pausing, or resuming a job (and toggling auto-activation) requires the **Manage Lifecycle** permission. This is granted to the Admin and Editor roles by default; Recruiters do not have it unless an org explicitly grants it on the Role Permissions page
