> ## Documentation Index > Fetch the complete documentation index at: https://f4c7a9e2d8b1-docs.tenzo.ai/llms.txt > Use this file to discover all available pages before exploring further. # Tracker ATS > Feature coverage and implementation details for Tracker integration ## Implementation Overview **Implementation Type:** Direct API Integration\ **Note Format:** Plain Text\ **Status:** Production Ready ## Configuration | Property | Value | | ---------------------- | -------------------------------------------------------------------------- | | Provider Enum | `tracker` | | Note Format | `PLAIN` | | Disposition Reasons | **Not Supported** (empty list; no enumeration API) | | All Application Stages | **Supported** (from Tracker metadata `opportunityResourceStatuses`) | | API Key | Currently loaded from `settings.MW_RESOURCE_API_KEY` in `TrackerAtsClient` | ## Feature Summary Direct API integration with comprehensive functionality. Notable limitations: no disposition-reason enumeration, and application rejection APIs are not wired through yet (see Application Management). ## Code-Verified Support Checklist This checklist reflects the current `TrackerAtsClient` implementation. | Capability | Status | Method(s) | | ---------------------------------- | ----------------------------- | ------------------------------------------------------------------------------------------ | | Stream Jobs | **Supported** | `_stream_jobs`, `stream_jobs_by_page` | | Stream Applications | **Supported** | `_stream_applications`, `stream_applications_by_page` | | Stream Candidates | **Supported** | `_stream_candidates`, `stream_candidates_by_page` | | Get Job by ID | **Supported** | `get_job_by_job_id`, `get_tracker_job_by_id` | | Get Application by ID | **Supported** | `get_application_by_application_id` | | Get Candidate by ID | **Supported** | `_get_candidate_by_id` | | Move to Stage | **Supported** | `_move_application_to_stage` | | Create Application | **Supported** | `_create_application_for_candidate` | | Get All Application Stages | **Supported** | `_get_all_application_stages` (`supports_get_all_application_stages = True`) | | Get Disposition Reasons | **Not Supported** | `get_disposition_reasons` returns `[]` (`supports_disposition_reasons = False`) | | Reject Application | **Not Supported** | `reject_application` raises `NotImplementedError` | | Bulk Reject Applications | **Not Supported** | `bulk_reject_applications` returns empty `BulkRejectResult` (stub) | | Get Resume | **Not Supported** | `_get_resume_for_candidate_id` returns `None` | | Find Candidates | **Supported with limitation** | `_find_candidates_by_details` (name-driven search; email lookup is not used) | | Add Notes / Attachments | **Supported (write path)** | `_add_note_to_*`, `_add_attachment_to_*` | | Read Custom Fields | **Supported** | `_get_application_custom_fields`, `_get_candidate_custom_fields`, `_get_job_custom_fields` | | Update Candidate/App Custom Fields | **Supported** | `_update_candidate_custom_fields`, `_update_application_custom_fields` | | Update Standard Job Fields | **Not Supported** | `_update_job_fields` raises `NotImplementedError` | * Stream Jobs (Custom Implementation) * Stream Applications (Custom Implementation) * Stream Candidates (Custom Implementation) **Implementation Notes:**\ Custom timezone adjustment logic subtracts 8 hours from `updated_after` timestamps because Tracker returns local time instead of UTC. ### Move to Stage **Status:** Supported (Custom Implementation)\ **Method:** `_move_application_to_stage(application, stage)` Moves applications between stages using Tracker's API. Works with known stage IDs. ### Get Rejection Reasons **Status:** Not Supported\ **Method:** `get_disposition_reasons()` Returns an empty list. `supports_disposition_reasons` is `False`; there is no usable enumeration of rejection reasons for the product flow. ### Reject Application **Status:** Not Supported (not implemented)\ **Method:** `reject_application(application_id, reason_id)` Raises `NotImplementedError`. Stage moves (`_move_application_to_stage`) are the supported path for workflow updates. ### Bulk Reject Applications **Status:** Not Supported (stub)\ **Method:** `bulk_reject_applications(application_ids, reason_id)` Returns an empty `BulkRejectResult` until batch rejection is implemented against Tracker's API. ### Create Application **Status:** Supported (Custom Implementation)\ **Method:** `_create_application_for_candidate(candidate, job)` Creates new application records for candidates in Tracker. ### Get All Application Stages **Status:** Supported (Custom Implementation)\ **Method:** `_get_all_application_stages()` Loads cached Tracker metadata and maps `opportunityResourceStatuses` to `ApplicationStage` objects. `supports_get_all_application_stages` is `True`. * Get Job by ID (Custom Implementation) * Get Enhanced Job (Custom Implementation) * Batch Job Operations (Custom Implementation) Job data includes Tracker-specific metadata like categories and custom workflows. * Get Candidate by ID (Custom Implementation) * Find by Details (Custom Implementation; currently name-based search in practice) * **Get Resume:** Not supported — `_get_resume_for_candidate_id` always returns `None` (Tracker RMS does not expose resume/attachment download for this integration path) Advanced candidate search with multiple criteria and pagination support. * Application Notes (Custom Implementation) * Candidate Notes (Custom Implementation) * Application Attachments (Custom Implementation) * Candidate Attachments (Custom Implementation) Write-path support for notes and attachments through Tracker's document API. Resume retrieval is not supported. * Application Custom Fields (Custom Implementation) * Candidate Custom Fields (Custom Implementation) * Job Custom Fields (Custom Implementation) Tracker has rich custom field support across all entities. ## Implementation Notes ### Timezone Handling **Critical implementation detail:**\ Tracker API returns timestamps in local time (not UTC). The client automatically adjusts `updated_after` parameters by subtracting 8 hours to cover all US timezones and prevent data loss. ```python theme={null} # Example: 2025-01-15T00:00:00Z becomes 2025-01-14T16:00:00Z adjusted_dt = dt - timedelta(hours=8) ``` ### Metadata Management Tracker uses a metadata system (`TrackerMetaData`) that caches: * Available job categories * Application statuses * Workflow configurations Metadata is loaded once per client instance for performance. ### Library Architecture Uses `TrackerAtsLibrary` for API communication with MW Resources API key configuration. ## Known Limitations The following limitations apply: * **Rejection Reason Enumeration:** No disposition list for the product (`supports_disposition_reasons = False`; `get_disposition_reasons()` returns `[]`). * **Reject / Bulk Reject:** `reject_application` is not implemented; `bulk_reject_applications` is a stub. Use stage movement where a rejection stage is configured. * **Resume download:** Candidate resume bytes are not fetched from Tracker (`_get_resume_for_candidate_id` returns `None`). * **Local Time Handling:** Streaming filters adjust `updated_after` (subtract 8 hours) because Tracker returns local-time semantics; see `_adjust_datetime_for_timezone`. ## Related Files * Implementation: `server/ats/tracker_ats/tracker_ats_client.py` (\~1,200 lines) * Library: `server/ats/tracker_ats/tracker_library.py` * Models: `server/ats/tracker_ats/tracker_models.py` * Field Mappings: `server/ats/field_type_mapper.py` (TRACKER\_FIELD\_MAPPINGS) * Base Class: `server/ats/base_ats_client.py` ## See Also * [ATS Coverage Matrix](/internal/ats-coverage) * [Tracker Workable Wrapper](/internal/ats/tracker-workable) - Hybrid client for MW Resources