> ## Documentation Index
> Fetch the complete documentation index at: https://f4c7a9e2d8b1-docs.tenzo.ai/llms.txt
> Use this file to discover all available pages before exploring further.

# Autopilot Call-In Number

> Give hiring managers a dedicated phone number they can call to kick off an AI intake interview — no scheduling required

<Note>
  **Beta Feature** — The Autopilot call-in number is part of Meeting Copilot, which is currently in beta. To request access, please reach out to the Tenzo team directly.
</Note>

## Overview

The **Autopilot call-in number** is a dedicated inbound phone number for your organization that hiring managers can call at any time to start an intake interview. Instead of scheduling a kickoff call and inviting the Meeting Copilot bot, the hiring manager simply dials the number and an AI assistant walks them through the intake conversation on the spot.

When someone calls, the AI assistant:

1. **Confirms the company** — asks which company the caller is with and validates it against your organization.
2. **Identifies the job** — asks which role they're hiring for, linking the intake to an existing job if one matches. If nothing matches, the intake continues without a job — no new job is created.
3. **Runs the intake interview** — transitions into the AI intake conversation using the intake template you selected when provisioning the number.

The result is a Meeting Copilot note with the same structured intake output you get from any intake — a generated job description plus the extracted ATS field values, ready for a recruiter to review and sync — without anyone needing to set up a meeting in advance.

<Note>
  A dial-in call produces **only a Meeting Copilot note**. It never creates candidates, interview calls, or jobs, and it doesn't appear on the Interviews tab, in a job's candidate list, or in interview analytics — look for it in the [Meeting Copilot](/guides/meeting-copilot) dashboard and the [Call status table](#tracking-calls-in-the-dashboard).
</Note>

<Note>
  The call-in number is provisioned **once per organization** and is created **lazily** — it only comes into existence the first time you generate it. Every hiring manager in your organization shares the same number.
</Note>

## When to use it

Use the Autopilot call-in number when you want hiring managers to be able to start a role intake on their own schedule, with zero setup:

* A hiring manager wants to kick off a new req while it's top of mind.
* You'd rather hand out a single, memorable number than coordinate a meeting and bot launch for every intake.
* You want intakes captured consistently against your chosen intake template, even when a recruiter isn't on the call.

For intakes that happen in a scheduled video meeting or a bridge call, continue to use the standard [Meeting Copilot](/guides/meeting-copilot) flow.

## Provisioning the number

The call-in number is set up from the **Autopilot** tab. You only need to do this once for your organization.

<Steps>
  <Step title="Open the Call-in number modal">
    From the **Autopilot** tab, click **View call-in number** to open the provisioning modal.
  </Step>

  <Step title="Pick an intake template">
    Select an **intake template** from the dropdown. This is the template the AI assistant will use to run the intake interview once the opening company and job questions are done — it defines the sections, questions, and job-description output for every call-in intake.

    <Note>
      If you don't have an intake template yet, create one first from the [Meeting Copilot](/guides/meeting-copilot#note-templates) dashboard (set the meeting type to **Intake**). If no template is configured, the assistant falls back to a built-in default set of intake questions — see [Default questions fallback](#default-questions-fallback) below.
    </Note>
  </Step>

  <Step title="Set a summary-email recipient (optional)">
    Optionally enter an **email address** to receive the post-call summary. After every call-in intake, Tenzo emails the generated meeting summary to this recipient so a recruiter sees the intake without opening the dashboard.

    <Note>
      Leave this blank to skip the summary email entirely — the meeting note is still created and filled either way. See [After the call](#after-the-call) below.
    </Note>
  </Step>

  <Step title="Generate the phone number">
    Click **Generate phone number**. Tenzo provisions a dedicated inbound number for your organization. Because provisioning is one-time and lazy, the number is created the first time you do this and reused from then on.
  </Step>

  <Step title="Share the number">
    Once generated, the number is displayed in the modal. Copy it and share it with your hiring managers — for example in an onboarding doc, an email signature, or a saved contact. Anyone who calls it reaches your organization's intake assistant.
  </Step>
</Steps>

<Note>
  Both the **intake template** and the **summary-email recipient** can be changed at any time. Reopen the **View call-in number** modal, update either setting, and save — the phone number itself stays the same. Each new call-in intake uses the current settings, so editing the template or email applies to all future calls without re-provisioning.
</Note>

## What the hiring manager experiences

When a hiring manager dials the number, the AI assistant guides them through three steps over the phone.

### 1. Company

The assistant first asks which company the caller is with and validates the answer against your organization. This confirms the caller has reached the right place before any intake details are collected.

### 2. Job

Next, the assistant asks which role the caller is hiring for:

* **Existing job** — If the role matches a job already in your organization, the assistant links the intake note to that existing job. The resulting job description is tied to that record.
* **No matching job** — If no matching job is found, the assistant proceeds with the intake anyway and the note is created **without a job**. No job is created during the call — a recruiter can link an existing job (or create one) from the note afterward.

### 3. Intake interview

Once the company and job are settled, the assistant transitions into the AI intake interview using the intake template selected during provisioning. It works through the template's questions conversationally — gathering the role's requirements, responsibilities, and other details — just like a Meeting Copilot intake note.

After the call, Tenzo produces the same intake output as any other intake: a generated job description rendered from the template, plus the extracted ATS field values. Unlike a regular intake, **nothing is written to your ATS automatically** — the assistant matched the job conversationally, so it could have picked the wrong one. A recruiter reviews the note, confirms (or sets) the linked job, and pushes the fields from the note's **ATS Sync** tab (after enabling the note's ATS sync toggle). See [Job Description Generation](/guides/meeting-copilot#job-description-generation-intake) and [ATS Sync](/guides/meeting-copilot#ats-sync) in the Meeting Copilot guide for details on what's produced.

## Tracking calls in the dashboard

Every dial-in call appears in the **Call status** table on the Meeting Copilot dashboard — the same table that tracks outbound intake invites — as soon as the call starts. The table refreshes itself periodically while open (or click **Refresh**), and each row shows the caller's phone number, a **Dial-in** badge, and an **Open note** link, so a recruiter can watch intakes come in live:

* **At call start** — the row appears with status **CALLED** and a Meeting Copilot note pre-created from your intake template, reachable from the row immediately.
* **Once the company and job are confirmed** — the note is renamed after the role and, if the spoken role matched an existing job, linked to that job before the intake questions begin. If nothing matched, the note stays unlinked.
* **After the call** — the row flips to **COMPLETED** and the note is filled (see below). If the caller hangs up without ever speaking, the row is marked **FAILED**.

## After the call

When the call-in intake finishes, Tenzo automatically fills the **Meeting Copilot note** for it — no one has to launch a bot or take notes. The note is built from the intake template you selected on the call-in number and includes:

* **Template questions** — the intake template's sections and questions, populated from the conversation.
* **Transcript** — the full call transcript, attached to the note.
* **Summary** — a generated meeting summary, the same recap you get from any Meeting Copilot intake.

The note appears in your [Meeting Copilot](/guides/meeting-copilot) dashboard alongside your other notes — linked to the matched job when one was found — so a recruiter can review and edit it like any other intake. If no job was matched on the call, link an existing job or create a new one from the note to enable ATS sync.

If you set a **summary-email recipient** on the call-in number, Tenzo also emails the generated summary to that address once the note is ready. If you left the recipient blank, the note is still created and filled — only the email is skipped.

<Note>
  To change who receives the summary email — or to swap the intake template used for future calls — reopen the **View call-in number** modal and update the settings. The change applies to every subsequent call-in intake.
</Note>

## Default questions fallback

The intake template you pick during provisioning drives the interview. If your organization hasn't configured an intake template, the assistant doesn't fail — it falls back to a **built-in default set of intake questions** so the call still produces a useful intake. To tailor the questions to your roles and capture the exact fields you care about, configure an intake template and select it on the call-in number.

## Limits and availability

<Note>
  * **One number per organization.** Each organization gets a single shared call-in number, provisioned once. There isn't a separate number per job or per hiring manager.
  * **Beta.** The Autopilot call-in number is in beta. Contact the Tenzo team to enable it for your organization.
</Note>

## Related

* **[Meeting Copilot](/guides/meeting-copilot)** — intake and interview notes, templates, and ATS sync
* **[Permanent Phone Numbers](/settings/permanent-phone-numbers)** — dedicated inbound numbers for *candidates* to call or text a specific job